Mavenoid

Why use Mavenoid?

We at SuccessCX love using Mavenoid to help our clients deflect more tickets and better self serve their customers.

Some of the key benefits include:

• Powerful resolution of technical issues, particularly with hardware or software.
• Ability to be integrated into modern CRMs or can be run independently with its own dedicated chat platform. 
• Capability to let end-users start a video chat with agents, to show them exactly what the issue is. Agents can annotate the incoming video and display this to the end-user, resulting in faster resolution times. 
• Fantastic modular environment to build flows in and manage. Allowing for greater flexibility in design and maintenance for admins. 
• Beautiful, customizable look and feel. 
• Great support team.

Try out our example

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